Our Proven Process
1. Listen
2. Envision
2. Envision
We listen carefully to your current challenges and future goals and identify your most important priorities. We make sure we understand what you want and that we're all on the same page.
2. Envision
2. Envision
2. Envision
We work with you to develop a shared vision of the solution and the overall approach we'll take to get there. We discuss new Microsoft 365 capabilities and how they may best be leveraged to your advantage. We balance costs and benefits of different options so you can optimize your tech spend.
3. Design
2. Envision
3. Design
We design the solution and make sure that it captures all the key aspects that we envisioned. We often do mockups and prototype key elements to get your early feedback. We generally leave time for a few iterations and plan for incremental functionality in sprints.
4. Build
6. Support
3. Design
We have built and implemented a wide variety of Microsoft 365 solutions from small POC's to multi-phase rollouts. We adjust our build and implementation process to match the scope of the project and client preference.
5. Deploy
6. Support
6. Support
We help you design and implement your rollout strategy for the solution, including an effective communication plan, data and content migration planning and execution, user and admin training, and second level tech support.
6. Support
6. Support
6. Support
Each business client can have a private, password-protected portal for access to FAQ's, training videos, project documentation and deliverables, previous service requests, etc. Most projects include 30-day post-launch support. We can also design a custom support package for your preferred level of ongoing Microsoft 365 support for a fixed monthly fee.
Past Projects And Clients
About FTG
FTG is located the small seacoast town of Kittery Point, ME. Since 2001, FTG has helped businesses across the US work smarter with Microsoft 365. Our highly skilled virtual team now includes business partners and trusted colleagues with expertise in a variety of business and technical disciplines.
Partners
